Check in time is between 3.00pm and 8pm on the day of your arrival and check out time is at 11.00am on the day of your departure.
Please state your estimated time of arrival at the time of making your reservation and provide a contact number. If you expect to arrive after 8pm, you will need to telephone us during office hours on 00353 (0)71 9176721 at least a day prior to your arrival to inform us. If we do not hear from you, we may send you an email the day before your arrival with the door code for you to gain access and payment will be taken at that time.
If you are travelling by foot, you are advised to purchase your groceries before you arrive as we are 4 miles from the nearest village of Cliffoney.
We realise that sometimes plans change. Any cancellations or amendments to your reservation must be received by a telephone call, email, post or fax addressed to the Manager.
In order to be fair and avoid any unnecessary charges, please abide by the following minimum cancellation terms:-
If you are a 'no show' or we receive a cancellation 5 days or less before arrival for dorm beds and private rooms, you will be required to pay us for the 1st night’s accommodation.
If you are a 'no show' or we receive a cancellation up to 2 weeks for a WHOLE CENTRE booking, we will retain your full deposit
If cancelled 15+ days before check in, we will retain 1/2 of your deposit and refund the balance to you. This deposit can be used towards a future booking for later in the same year.